Shipping Policy

Black Mantis Titanium Shipping Policy

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after 12:00 PM EST will be processed the following business day.

Shipping Times

Estimated delivery times after processing:

  • United States: 5–8 business days

  • Canada: 7–12 business days

  • International: 10–15 business days

Shipping times may vary depending on carrier performance, customs clearance, and local postal services.

Shipping Rates & Promotions

Shipping costs are calculated automatically at checkout based on your location and selected delivery method.

Free shipping is available on qualifying bundle purchases and promotional offers, as advertised on blackmantistitanium.com at the time of checkout.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your shipment directly through the carrier’s website.

Please allow up to 24–48 hours for tracking information to update after shipment.

Customs, Duties & Taxes

For international orders, customs duties, import fees, and taxes (if applicable) are the responsibility of the customer.
These charges vary by destination and are determined by your local customs authority.

Lost or Delayed Packages

If your package appears delayed or tracking shows no updates for more than 10 business days, please contact our support team at support@blackmantisstudios.com.

We will work directly with the carrier to locate your shipment or arrange a replacement when appropriate.

Address Accuracy

Please verify your shipping address carefully before completing checkout.

Black Mantis Titanium and Black Mantis Studios LLC are not responsible for lost or misdelivered packages due to incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about your order or shipping status, please contact us:

Black Mantis Studios LLC
📍 125 Commons Way, Ste 202–203, Unit #223
Villa Rica, GA 30180
📧 support@blackmantisstudios.com
🌐 blackmantistitanium.com